Support And Maintenance

Running a business relies heavily on IT systems. Because of this, problems and issues with IT systems can cause significant difficulties for your business, including:
Data loss. Data storage and processing. Service interruption. Business interruption. Cyber attacks. Having a dedicated IT support service in place means that you have access to highly specialised talent and resources as and when you need them. You should weigh this against the costs of procuring such service to determine the real benefits to your business.


Basic Small Office Infrastructure
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Network and WiFi

We monitor network to identify and resolve issues before they escalate into major problems. Run and maintain performance testing to determine that the system meets performance criteria. Implement network access control system restrict access to resources of the organization. Wi-Fi setup and real-time wi-fi visualization. Guest Wi-Fi management availability, coverage and security.


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Desktop & Laptop Setup

Optimise your new Desktops and Laptops for complete maximum productivity. Refurbish your older laptops and desktop and extend their shelf-life.


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Printer Setup and Maintenance

Get the most put of your printer with minimal investment. Get professional and reliable support for printer setup and maintenance.



Office 365 Cloud Based Solutions

Microsoft Office 365 is one of the most popular cloud computing solutions on the market, particularly for business use – but what are the advantages of cloud services like Microsoft 365 over traditional computing? Cloud storage is a service which maintains, manages, and backs up your data remotely. So, if your business chooses a solution like Microsoft Office 365, files can be stored online and accessed from any location via the Internet. These files will be stored remotely and backed up for you, so you don’t need to worry about losing data. One of the greatest things about cloud computing is how much more affordable it is compared to buying storage in its hardware form. Organisations can reduce operating costs by choosing cloud storage as it costs pennies per gigabyte for cloud storage. This means you can store terabytes of data in the cloud for a fraction of what you would need to pay for laptops or PCs and other hardware with large enough hard drives to cope with you data storage needs. You can also easily expand or reduce you storage requirements in the cloud giving you greater flexibility.

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Call out support
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We have our expirienced technical support team Monday to Friday to assist your with anything technical on call. Our team will take you step-to-step on trouble shooting technical issues, user cannot access the cload, cannot send and receive emails, cannot save files on the cload, cannnot print. You can always count on our friendly support agents.


REMOTE SUPPORT

Through innovations in technology and an incredibly fast and secure global network, we’re making the world a smaller place — paving the path towards a truly global workspace.Helpdesk Solution, Server Management Workstation Management, Backup System Management Pro-active IT Support and Reactive IT Support Consulting Services.

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Repairs and Maintenance
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Equipment repairs

We do all hardware repairs Laptops, PC'S, Printers, Servers, Tablets, Projectors, Screens. Cracked screen.


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Equipment Refurbishment

We structure Networks that deliver perfomance, resuilts and security. WiFi connections to allow flexible internet connections wherever within the building range.


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Software upgrades/updates

We structure Networks that deliver perfomance, resuilts and security. WiFi connections to allow flexible internet connections wherever within the building range.




Copyright © 2016 Ikusasa Technology Solutions.By Ikusasa